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Manquehue Norte Nº 151, Depto 908 · Las Condes, Santiago de Chile atcliente@vigiloo.cl
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Know how many passengers board and alight at every stop

Automatic counter with 3D vision above every bus door. It counts boardings, alightings and occupancy in real time and sends them to the Vigilo platform together with the GPS position.

  • Up to 98% accuracy*
  • Binocular 3D vision
  • Day and night
  • Real-time data
Vigilo platform · Route 27Live
+3Boarding · Door 117On board now
98%maximum accuracy*
3Dbinocular depth vision
24 hday and night, with or without light
1 clickautomatic calibration
How it works

One sensor above each door. Zero effort for the driver.

The counter is fitted to the ceiling above each door. When the door opens it starts counting and, when it closes, it sends the result.

Bus with passenger counters fitted above the doorsRear doorFront door
  1. The door opens

    The counter receives the door-open signal and starts counting automatically.

  2. It counts in 3D

    The two cameras measure the height, volume and direction of each person: it knows whether they board or alight.

  3. It sends the data

    Boardings, alightings and occupancy reach the Vigilo platform with the stop, the time and the GPS position.

Accuracy

Accurate counting even when the bus is full

Binocular 3D vision

Two cameras calculate depth: it tells people apart by height and path, not by color.

People together or crossing

It counts correctly even when people board in groups, sideways or cross at the door.

Filters luggage and strollers

It ignores suitcases, bags and strollers, and lets you set a height limit so children are not counted if needed.

Day and night

It works in direct sunlight and in the dark: the infrared light switches on by itself when needed.

Stable on the move

Image stabilization and lens angle correction for a steady reading.

One-click calibration

It adjusts to the mounting height by itself and saves the settings. Quick, clean installation.

Vigilo platform

From the sensor to your decisions, in real time

Every stop is recorded with its time and position. Check occupancy live and analyze each route by time slot.

  • Match supply to real demandReinforce peak hours and optimize frequencies with data, not estimates.
  • Detect revenue leakageCompare counted passengers with tickets sold on each trip.
  • Control capacitySee live occupancy and get alerts when a vehicle is full.
  • Reports by route and stopExport reports by route, stop, driver and time slot.
Vigilo 3D passenger counter
The device

All in one, compact and built for buses

Cameras and processor in a single unit, with no extra boxes. It connects to the vehicle and to the Vigilo platform.

Technology
Binocular 3D vision with built-in video processor
Accuracy
95% to 98%*
Mounting height
1.9 to 2.2 m
Door width
Up to 1.2 m per unit
Lighting
0.001 to 100,000 lux, with automatic infrared
Temperature
-35 °C to +70 °C
Power
12–36 V DC · average consumption 3.6 W
Connections
RJ45 · RS485 / RS232 · video output · door signal
Integration
API and protocol for third-party systems
Dimensions
178 × 65 × 58 mm
Uses

Designed for passenger transport

City buses

Occupancy by stop and time slot to plan routes and frequencies.

Intercity and charter

Passenger control on every service and reconciliation with ticket sales.

School transport

Know how many students board and alight at each stop on the route.

Shuttles and airports

Measure the real demand of each shuttle and adjust the fleet.

* Accuracy depends on the door type, the mounting height and the passenger flow.

FAQ

Questions about the Passenger Counter

How many counters do I need?

One for each door where passengers board or alight. Each unit covers a door up to 1.2 m wide.

How accurate is it?

Between 95% and 98%, depending on the door type, the mounting height and the passenger flow. We advise you on the best position.

Does it work at night or with the sun in front?

Yes. It works from total darkness to direct sunlight; at night it switches on its infrared light automatically.

Does it count suitcases or strollers?

No. The system filters out luggage and lets you set a minimum height so it only counts people.

Where can I see the data?

In the Vigilo platform and app, together with the vehicle GPS location. You can also integrate it into your own system via API.

Want to know how many passengers each bus carries?

We will prepare a proposal based on the number of vehicles and doors.

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